SpiceProp — General Terms of Service

1. Introduction & Acceptance

Welcome to SpiceProp! SpiceProp provides a platform where traders can demonstrate their skills in a simulated environment and, once qualified, access funded trading opportunities.

These General Terms of Service (the “Terms”) govern your use of www.spiceprop.com (the “Site”) and your SpiceProp Dashboard (the “Dashboard”).

By registering an account, clicking “I Agree,” or using our services, you confirm that:

• You have read and understood these Terms;
• You accept and agree to comply with them; and
• You also accept our Privacy Policy and Program Rules (available in your Dashboard).

If you do not agree with these Terms, you must stop using the Site and Services.

Who we are: SpiceProp is operated by SpiceProp SL LTD and its affiliates, including SpiceProp HK Limited and SpiceProp SRO. Our company details, registered addresses, and contact information are published on our official website.

We may update these Terms periodically. Updates take effect immediately upon publication on our website. Continued use of our services constitutes acceptance of the revised Terms.

2. Scope, Eligibility & Registration

2.1 Scope

• Access to trading challenges and funded accounts;
• Use of our Site, Dashboard, and trading systems; and
• Any related features, communications, or services.

2.2 Eligibility

To use our Services, you must:

• Be at least 18 years old (or the legal age of majority in your jurisdiction);
• Reside in a country where our Services are legally available (restricted regions are listed on our website);
• Register with accurate, complete information; and
• Comply with all applicable laws in your jurisdiction.

Citizens, residents, or persons located in restricted or sanctioned countries are not eligible.

2.3 Account Registration

• You are responsible for maintaining the confidentiality of your login credentials.
• All actions taken under your account are your responsibility.
• Unauthorized access, false identity information, or account sharing may lead to suspension or closure.

2.4 Identity Verification (KYC/KYB)

• KYC verification may be required before payouts, funded access, or when requested for compliance.
• You must complete KYC within 30 calendar days of request. Failure to do so may result in account suspension or closure, and forfeiture of pending payouts.

2.5 Legal Use Only

By registering, you confirm you will use SpiceProp only for lawful, personal purposes — not to evade restrictions, share accounts, or misuse our systems.

3. Nature of Our Services

3.1 What We Provide

• Access to trading platforms connected to real market data;
• Simulated trading challenges and funded account programs;
• Educational and analytical tools; and
• Rewards based on performance and compliance with program rules.

Trading is conducted in a simulated environment using virtual funds. These are not deposits, cannot be withdrawn, and do not represent real investment.

3.2 Not Financial Advice

SpiceProp is not a broker, financial institution, or investment advisor. We do not execute trades in live markets, manage client funds, or provide personalized financial advice.

3.3 Funded Accounts

Upon successful completion of the Challenge Phase, you may be offered a Funded Account. Payouts are based on performance metrics and eligibility checks but remain subject to program rules.

3.4 No Guarantees

Trading involves risk. Success depends entirely on your skill, discipline, and compliance. SpiceProp does not guarantee profits or future funding.

3.5 Platform Integrity

We monitor all accounts to ensure fairness and compliance. Manipulation, exploitation, or abuse may result in account review or closure.

4. Trading Rules & Prohibited Practices

4.1 Purpose of Rules

Trading rules ensure fairness and consistency.

4.2 Prohibited Activities

• All-in or one-sided trading without risk control;
• Martingale or grid strategies (doubling after losses, excessive exposure);
• Copy trading from external accounts or traders (allowed only between your own SpiceProp accounts);
• News hedging within five minutes of major economic releases;
• Feed or technical exploitation of system errors;
• Passive/minimal activity inconsistent with professional trading.

4.3 Enforcement & Safeguards

• Our Risk Team shall review your account if irregular activity is detected.
• SpiceProp may apply temporary safeguards such as reduced leverage, trade size limits, or short “cool-down” periods.
• Accounts with no executed trades for twenty-one (21) consecutive calendar days may be suspended or closed without refund.
• Serious or repeated breaches — including but not limited to fraud, identity misrepresentation, or deliberate manipulation of trading systems — shall entitle SpiceProp to terminate your account with immediate effect and without refund, without prejudice to any other rights or remedies available to SpiceProp under law.

5. Risk Management & Consistency

5.1 Risk Framework

Our risk rules help you demonstrate discipline and consistency.

5.2 The 2% Risk Rule

For risk management purposes, “risk” means the potential loss on a trading idea at the time of opening, calculated as:

Position size × Stop distance × Instrument point/pip value ÷ Initial balance

The rule requires that the risk on any single trading idea (all positions in the same instrument and direction) shall not exceed 2% of the account’s equity at the time the trade is opened.

Application:

• During Challenges: This rule is monitored but not strictly enforced. Occasional breaches will not disqualify you.
• During Funded Trading: The rule is enforced. Breaches may result in restrictions, delayed payouts, or account reset.

In addition, daily loss limits, maximum drawdowns, and profit targets are binding conditions of participation. These are program-specific and published in the official Program Terms on our website, which form an integral part of these Terms.

5.3 Consistency Score

Your consistency score shows how evenly your profits are distributed.

Consistency Score = Largest single-day profit ÷ Total profit since account activation (or last approved reset)

• During Challenges: Informational only, not required to pass.
• During Funded Trading: Consistency is required for payouts. If more than 30% of profits come from one day or one exposure, your payout may be delayed until results normalize.

5.4 Improving Consistency

Traders with uneven results may be asked to continue trading to balance performance before payouts are released.

5.5 Stop-Loss Use

Stop-loss orders are not mandatory but strongly recommended.

6. Challenges & Funded Journey

6.1 Path

1. Challenge Phase – prove trading performance.
2. Funded Stage – trade a funded account and qualify for payouts.

6.2 Challenge Phase

• Profit goals, drawdown limits, and minimum trading days apply (program-specific).
• Risk and consistency are tracked but not enforced.

6.3 Funded Account Activation

Provisional funded access begins immediately after Challenge success. KYC verification required before first payout.

6.4 Funded Stage Rules

Compliance with the 2% risk rule, consistency requirements, and general trading integrity standards.

6.5 Payout Eligibility Requirement

To qualify for your first payout:

• Your account must be active at least 14 days (unless otherwise allowed);
• You must have at least 4 profitable trading days, defined as days when closed trades increased account balance by at least 0.5% compared to the previous day;
• You must have at least €100 realized profit;
• KYC must be complete.

6.6 Remediation

If rules are unintentionally breached, remediation options are provided before disqualification.

7. Payouts & Withdrawals

7.1 Standard Processing

• Payout requests are submitted through your Dashboard.
• Where your account meets all compliance conditions (including the Consistency Score, 2% risk rule, and absence of rule breaches), payouts are normally processed within 24 business hours.
• Payments are sent only to verified accounts in your name. Large amounts may be divided into several smaller transfers for operational reasons.

7.2 Manual Review (Audit)

• If concerns are identified during automated checks — for example, unusual trading patterns, risk breaches, or consistency issues — your payout request will be placed into manual review.
• Manual reviews involve a documented audit of your account history, trading activity, and ownership verification.
• Reviews are normally completed within seven (7) calendar days. In complex cases this period may be extended, but you will be notified promptly of the reasons and given an estimated completion date.

7.3 Effect on Pending Requests

Pending payout requests are conditional on account equity. If your equity falls below your initial balance plus the requested payout amount before processing, the request is automatically canceled to preserve account stability.

7.4 Appeals

You may appeal payout delays by contacting tradingrisk@spiceprop.com.

8. Platform Integrity & Account Protection

8.1 Monitoring

We monitor trading activity to detect irregular patterns, technical exploitation, or abusive practices.

8.2 Audits

Accounts may be audited for payout eligibility or compliance. Reviews may include trade history, execution quality, and ownership verification. Audits are normally completed within 7 calendar days, subject to possible extension with notice as outlined in Section 7.2.

8.3 Communication

If your account is under review, you will be notified via Dashboard/email with reasons and expected timelines.

8.4 Outcomes

• Fully reinstated (with payouts processed);
• Adjusted (reset, new risk limits); or
• Closed (with refunds where applicable, unless fraud or serious breach is confirmed).

9. KYC, AML & Compliance

9.1 Purpose

KYC and AML procedures ensure payouts are legitimate and compliant with law.

9.2 When Required

• Upon reaching funded status;
• Before first payout; or
• When requested for compliance/security.

9.3 Documents Needed

• Valid government-issued ID;
• Proof of address (≤ 3 months old).

Additional proof of account ownership may be required.

9.4 AML & Sanctions

• Services are unavailable to residents of restricted/sanctioned regions;
• Persons on EU, UN, UK, or OFAC sanctions lists; and
• Users attempting to disguise illegal activity.

9.5 Data Handling

All personal data is encrypted, stored securely, and processed under GDPR.

9.6 VPN/VPS and Location Rules

• Users must ensure that their KYC verification and trading activities are conducted using IT infrastructure consistent with their actual geolocation.
• Use of VPS or VPN services is permitted only if they are approved by the Company or otherwise do not conceal or misrepresent the User’s true identity or location.
• Use of shared, dynamic, or anonymized IP addresses that obscure account ownership or enable multiple users is prohibited.
• Violations may trigger audit, restriction, or termination of the account without refund.

10. Confidentiality, Data Use & Intellectual Property

10.1 Privacy

Personal data is processed under GDPR and our Privacy Policy. We share only what is necessary with trusted partners.

10.2 Individualized Terms

Individualized terms not part of the general Program Terms are considered confidential without prior written consent.

10.3 Intellectual Property

All content and materials available on the Site, Dashboard, and trading platforms — including but not limited to software, data feeds, analytics, and design — are the property of SpiceProp, its partners, or its third-party vendors/licensors. You are granted a limited, non-transferable license to use such content solely for your personal participation in the programs.

10.4 Trading Data

We may analyze non-personal trading data to improve programs, risk systems, or provide anonymized insights.

10.5 Feedback & Testimonials

By providing feedback, you grant SpiceProp a non-exclusive, royalty-free right to use it for marketing or educational purposes, unless withdrawn.

11. Dispute Resolution, Jurisdiction & Final Provisions

11.1 Resolution

We encourage disputes to be resolved via support@spiceprop.com.

11.2 Mediation

If informal resolution fails, mediation may be arranged before legal action.

11.3 Governing Law

These Terms are governed by Czech law. Exclusive jurisdiction lies with the courts of the Czech Republic, competent for the registered office of SpiceProp SRO.

11.4 Updates

Terms may be updated periodically. Continued use signifies acceptance.

11.5 Entire Agreement

These Terms, Privacy Policy, and Program Rules constitute the full agreement between you and SpiceProp.

11.6 Severability

If any provision is invalid, the remaining Terms remain enforceable.

11.7 Language

These Terms are written in English. In case of discrepancies with translations, English prevails.

11.8 Contact Information

• General: support@spiceprop.com
• Trading/Payouts: tradingrisk@spiceprop.com
• Address: Bucharova 2657/12, 158 00 Prague, Czech Republic
• Website: www.spiceprop.com

12. Liability, Warranties, and Refunds

12.1 No Warranty

SpiceProp provides its services, Site, Dashboard, and trading platforms on an “as is” and “as available” basis. We make no representations or warranties, express or implied, regarding availability, accuracy of data, uninterrupted access, or suitability for any purpose.

12.2 Limitation of Liability

To the maximum extent permitted by law, SpiceProp and its affiliates shall not be liable for any indirect, incidental, consequential, or special damages, including lost profits, lost trading opportunities, or business interruption, even if advised of the possibility of such damages. Our total liability in connection with your use of the services shall not exceed the fees you paid to SpiceProp in the preceding twelve (12) months.

12.3 Refund Policy

Program fees are non-refundable once access to the Challenge or Funded Account has been granted, except where required by law.

12.4 Force Majeure

SpiceProp shall not be liable for delays, interruptions, or failures caused by events beyond its reasonable control, including but not limited to natural disasters, internet or telecom outages, third-party service failures, or regulatory restrictions.

13. Termination of Agreement

SpiceProp reserves the right to suspend or terminate your account, access to the Site, or participation in any program, in whole or in part, at any time and with immediate effect, if:

• You commit a serious breach of these Terms or the Program Rules;
• You engage in fraud, misrepresentation, or conduct detrimental to the integrity of the platform; or
• Regulatory, compliance, or security reasons require us to do so.

Termination under this clause may result in forfeiture of pending payouts or program fees. Such termination is without prejudice to any other rights or remedies available to SpiceProp under law.

SpiceProp reserves the right at its discretion, to discontinue a User’s participation where trading activity is repeatedly inconsistent with the objectives of the programs. In such cases, termination will be exercised reasonably and in good faith, and any unused program fees shall be refunded.

14. Indemnification

You agree to indemnify, defend, and hold harmless SpiceProp, its affiliates, directors, employees, and partners from and against any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of your breach of these Terms, violation of applicable law, or misuse of the Services.

15. Assignment

SpiceProp may assign or transfer its rights and obligations under these Terms to any affiliate or successor entity. You may not assign or transfer your rights or obligations without prior written consent from SpiceProp.

16. Non-Waiver

Any failure or delay by SpiceProp to enforce a right or provision of these Terms shall not constitute a waiver of such right or provision.

Contact Information

• General: support@spiceprop.com
• Trading/Payouts: tradingrisk@spiceprop.com
• Address: Bucharova 2657/12, 158 00 Prague, Czech Republic
• Website: www.spiceprop.com